TERMS AND CONDITIONS
Any Merchandise purchased from
EGearDirect.com is fully returnable as
long as it is still in the original
packaging and in unused condition. All
returns must clearly show our (RA#)
Return Authorization number on the
outside of the package. Returns will not
be accepted without an RA Number.
Returns must be made within 30 days of
receiving the item, and a 15% restocking
fee is applicable on any return not due
to an error on the part of
INSTRUCTIONS FOR RETURNING ITEMS
If you have decided to return an item
purchased from us within the past 30
days you must do the following:
Contact us by email us
or contact us by fax at 209.599.4677.
Include your full name and order number
along with which item is being returned
and for what reason.
● We will email you within 24 hours with
your (RA) Return Authorization Number.
● Repackage the item and make sure to
clearly write the (RA) Return
Authorization Number on the outside of
● Returns are sent to our distribution
Once the item has been received, we will
credit the full amount of the item minus
the 15% restocking fee to the credit
card used for the purchase.